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Comixininos Blood Bowl Miniatures Online Store

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SHIPMENT AND DELIVERY

Comixininos ships Worldwide. As soon as we receive the payment of your order, shipment will be made during the following 3 working days.

All our shipments are certified and include a tracking number. This allows the costumer to locate the package through the Spanish Postal Service Website and guarantees the reception of the package. Just enter the tracking number of your shipment on the Item Locator box to get the current shipment status.

The certified shipment offers a recorded circulation and ensures that the package is delivered under certified signature. When the package can not be delivered, a notification is left on your mailbox. In order to pick up your package, you will have to go during the 15 following days to your nearest post office and show them the notification.

All our products are carefully packaged, avoiding any damage during the shipment.



COMBINED SHIPMENTS

All the items placed in a single order will be shipped together in the same package. This reduces the shipment cost per item. The shipping costs of adding more items to your order will vary depending on the weight of those items.



SHIPPING RATES

The shipping rates vary depending on the order weight. If you wish to know the total shipping costs of your order, please visit your Shopping Cart and click on "See your Shipping Costs" to get the shipping costs depending on the total weight of the items included in your Cart.

Whatever the total weight of the package, there is a minimum shipping costs policy:

- Spain: 4 EUR

- Rest of the World: 5 EUR

 


DELIVERY TIMES

Our delivery times are estimations and may slightly vary depending on the Spanish working calendar or periods of massive postage work (such as Christmas)

- Spain: 1 to 3 working days after shipment

- Rest of Europe: 3 to 7 working days after shipment

- Other destinations: 6 to 14 working days after shipment.


PRIVACY NOTICE

When opening a Customer Account, the applicant must provide to Comixininos personal information, such as the name, e-mail address and physical address. One of our priorities is to protect the privacy of this personal information given by the customer.

Therefore, in compliance with the Organic Law 15/1999 December 13th of the Personal Data Privacy, we announce that the above stated information will be entered in a data file property of Comixininos and will not be given to any individual person or legal entity outside Comixininos. Personal information will be strictly used to make the shipments ordered and to inform the customer regarding special offers and news related with our products. Comixininos will not use, without the consent of the customer, personal information for other purposes than the ones stated in this Privacy Notice.

 


RETURNS AND REPLACEMENTS

Returns accepted within 14 days of receipt, if the placed order description doesn’t match the order received. Return postage will be on the costumer. Items need to be returned in suitable packaging and original condition.

Please, get in touch before returning the order.

After receiving the order and if the client claims are considered fair, Comixininos will offer a Store Credit for the 100% of the amount paid fot the returned item/s. The Store Credit does not have any expiration date, you may use it whenever you wish.

 

PAYMENT OPTIONS

All our prices are listed in Euros (EUR).

During the Checkout, under the “Payment Information” section, you’ll be able to choose one of these payment options:

 

1) Credit and Debit Cards:

We accept Visa, MasterCard and American Express. Our Cyberpac payment system of “La Caixa” is 100% safe and will guide you step by step. No extra cost will be charged if you choose this option.

2) PayPal:

If you have a PayPal account, you may also choose this option. You will be automatically addressed to the Paypal website, which will guide you step by step in order to make your payment via Paypal. No extra cost will be charged if you choose this option.

3) Bank Wire Transfer:

You can also go to the nearest office of your bank and make a bank wire transfer. If you choose this option, after receiving your order we will send you our IBAN and BIC codes needed to make the transfer. No extra cost will be charged if you choose this option.

4) Cash on Delivery:

Available only for Spanish customers after having previously placed an order. Involves 5 EUR extra cost and it takes longer time to be processed than all other options.

From the second order on, place your order and do not make any payment until you correctly receive the items at home. You just need to choose the Cash on Delivery payment method. Once you receive the package, you will be asked by the mailman to pay in cash.

Cash on Delivery shipment involves an extra cost of 5 EUR, which will be added on the final invoice. This amount is what the Spanish Post Office charges for this kind of shipment.

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